Setting Up Your 12engines
If you already own a domain you can still use that domain on 12Engines. You will need to configure the DNS server to point it to your domain name (www.company.com). This can be complicated if you are not familar with DNS. The easiest option is to contact us by openning a support ticket and we will provide individual assistance
If you are familiar with DNS and do not need our help follow these instructions below. You will need to modify the domain name server and make two modifications. The A Record change will do a bare domain forward. What that means is that it will forward company.com to www.company.com. The CNAME change will point www.company.com to your new 12engines site.
A Record - company.com => 220.127.116.11
CNAME Record - www.company.com => hosted.12engines.com
Your domain name server is typically run by the same place you register your domain name. If you do not know your DNS service, please fill out a support ticket and we will help. Note that after changing DNS it might take up to 48 hours for the DNS to propagate throughout the internet.
Click the domain you want to use for 12Engines.
Click the "DNS Zone File" tab
Click the "More" dropdown and then click "Export Zone File (Windows)". Save this somewhere safe because you can use this to restore your settings later.
If there is already an "@" A record or "www" CNAME record. Please delete them by clicking the trash can next to each entry. Then click "Save Changes".
Save this file to your computer, take note because you will need this in the next step.
Click the "More" dropdown again then click "Import Zone File" and upload the file you just downloaded "12engines.hosted.zone".